At Hauwana we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.hauwana.com. By using the Site, you agree to the practices outlined in this Privacy Policy.

 

1. Information We Collect

We collect personal information that you provide to us when you interact with our Site. This may include:

Personal Identification Information: Name, email address, postal address, phone number, etc.

Technical Data: Your IP address, browser type, device information, and usage data collected through cookies and analytics tools.

Payment Information: If you make a purchase, we may collect payment details such as credit card information (handled through a secure payment processor).

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2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide and maintain our services.

To process transactions and manage orders.

To communicate with you about your account or orders.

To send newsletters, promotional materials, or updates (if you have opted in).

To improve the functionality of our Site and enhance your user experience.

To comply with legal obligations or resolve disputes.

 

3. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and track Site usage. Cookies are small text files stored on your device that help us identify returning visitors and personalize your experience.

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of the Site.

 

4. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., payment processors, email marketing providers).

To Comply with the Law: If required by law, we may disclose your personal information to authorities, such as in response to a subpoena or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

6. Your Rights and Choices

Under New Zealand’s Privacy Act 2020, you have the right to:

Access and Correct Your Information: You can request access to the personal information we hold about you and request corrections if necessary.

Withdraw Consent: If we rely on your consent to process personal data, you can withdraw that consent at any time.

Delete Your Information: In certain circumstances, you may ask us to delete your personal information, subject to legal obligations.

To exercise any of these rights, please contact us at HauwanaNZ@gmail.com.

 

7. Data Security

We take reasonable measures to protect your personal information from loss, theft, or unauthorised access. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

8. Links to Other Websites

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing them with any personal information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or legal obligations.